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Home » Returns & Exchanges

Returns & Exchanges


You have 30 days of original purchase to return unworn, unwashed, undamaged or defective merchandise for full refund. Returns must be accompanied by the original receipt, packaging, and hangtags. Returns will be made in the form of the original payment. If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price. Shipping fees are non refundable. All Orders placed during sales are non-refundable.

Returns and exchanges can take up to 30 days to process. Please allow up to two billing statements for all refunds to appear. If you need immediate exchange items, we recommend placing a new order for these items. The exchange-by-mail process can take up to 30 days for exchange items to be sent. Exchange-by-mail items only are shipped to you free of charge. Please mark all packages containing exchange items with the word "EXCHANGE" in order to expedite the exchange by mail option.

Download the Returns Form

Our return address is:
The Good Ones Returns
1301 Lafayette St., Suite 201
Fort Wayne, IN 46802